The Most Asked Questions about Splash Superpools

The Most Asked Questions about Splash Superpools

1. Product Basics & Sizing

What is a Splash Superpool?

A Splash Superpool is a premium structurally supported above-ground swimming pool made by Splash Superpools in Arkansas. It features a heavy-duty soft-sided liner with a special coating that resists dirt, UV damage, mildew, and fungi, paired with a zinc-coated steel frame built for long-term durability. Unlike typical inflatable or basic frame pools, it is designed for many years of use—many owners report 15–30 years of service—and most people can set one up themselves in a day.

How deep are Splash Superpools?

Most Splash models are 4 feet deep. The Alpha pool is the exception at 5 feet deep.

What standard sizes are available?

Standard rectangular Superpool sizes are: 9' × 17', 13' × 17', 13' × 21', 13' × 25', 17' × 29', and 21' × 41'. Standard round Omega sizes are: 16' × 4', 20' × 4', and 24' × 4'.

Can I get a custom size Splash pool?

Yes. Splash specializes in custom pools for residential use, dock diving, water sports, fishing events, and other applications. Contact the Splash office to request a custom size.

Are Splash pools rectangular only, or are round options available?

Splash offers both. The Superpool is the rectangular model. The Omega is the round model with a similar structure and the same type of liner. The Alpha is a rectangular pool that is 5 feet deep.

How much water does a typical Splash Superpool hold?

Water capacity varies by size. Rectangular Superpools hold approximately 4,900 to 27,900 gallons depending on the model. Round Omega pools hold approximately 6,000 to 12,000 gallons, depending on the model.

What materials are used in Splash Superpools (liner and frame)?

The liner is made from a proprietary heavy-duty material treated with a special coating that helps prevent dirt buildup and protects against UV damage, mildew, and fungi. The frame is zinc-coated steel. Stainless steel legs are also available as an option, which is especially useful for salt systems but open to any customer.

2. Durability, Longevity & Performance

How long do Splash Superpools typically last?

Many owners report 20–30 years of use with proper care. There is no fixed lifespan—longevity depends on maintenance, water chemistry, winterization, and local conditions. Customer testimonials on the Splash website document pools still in service after 25 or more years.

Are Splash pools stronger than Intex or other inflatable/frame pools?

Yes. Splash liners and frames are built for multi-year use and outdoor exposure, placing them in a different category from most big-box inflatable or lightweight frame pools, which are typically designed for one or two seasons.

Can Splash Superpools stay up year-round / handle winter?

Yes. Splash Superpools can be winterized and left up through winter. With proper winterization steps, they can handle cold-weather conditions and be ready for use again the following season.

Do Splash pools hold up in extreme weather (wind, storms, hurricanes)?

Splash pools have documented cases of remaining standing through hurricanes, tornadoes, harsh winters, and heavy-use situations. The design is intended to handle significant stress compared with lighter above-ground pools.

Why don’t Splash pools require tied corners like some other designs?

The corners are left untied so the walls can flex and absorb energy from moving water and external forces. This design helps prevent rigidity-related stress and contributes to the pool’s durability and safety under use.

Are Splash pools suitable for heavy use or commercial applications?

Yes. Splash pools are used in commercial and specialty settings, including dock diving events, television productions, indoor fishing tournaments, kayaking and windsurfing competitions, and other applications. They are widely used in the dock-diving community (see the Dogpool site for dog-specific options).

3. Installation & Setup

Can I install a Splash Superpool myself?

Yes. Splash Superpools are designed for DIY setup. Most owners complete the process with one or two helpers. Instructional videos are available on the Splash YouTube channel.

How long does it take to set up a Splash Superpool?

Most setups take 2–4 hours on average, depending on the size of the pool.

What surface do I need for a Splash pool?

A smooth, level surface is required. Many owners install directly on grass. The ground must be free of sharp rocks or debris. Consider sun exposure, distance from falling debris, access to water and electricity, visibility for supervision, pool size, and local placement rules when choosing a location.

Do I need tools or professional help to assemble a Splash Superpool?

No special tools or professional installation are required. Everything needed for basic assembly is included. Having at least one other person to help is recommended.

Can I take a Splash pool down and move it later?

Yes. Once drained, a Splash Superpool can be disassembled, moved, and reassembled at a new location.

Do Splash pools require permits?

Permit requirements vary by location. Check with your local code enforcement office.

4. Maintenance, Care & Water Chemistry

Are Splash Superpools easy to maintain?

Yes. Like any pool, regular water care is required. Beyond standard water chemistry and filtration, Splash Superpools have relatively low structural maintenance needs. Replacement parts are available on the Splash website.

What kind of filtration or pump system do Splash pools use?

Splash offers both sand and cartridge filter options, typically paired with Intermatic pumps and filters. Videos explaining both systems are available on the Splash YouTube channel.

Can I use a saltwater / salt chlorine system with a Splash Superpool?

Yes. Salt chlorinators are compatible with Splash Superpools. Setup and operation videos are available on the Splash YouTube channel.

How do I winterize a Splash Superpool?

Basic winterization steps include: Turn off the pump and filter Remove the ladder Remove the skimmer and insert winter plugs Remove the eyeball diverter or fountain and install a winter plug Remove hoses and drain the pump and filter Install a winter cover Splash recommends lowering the water level to the returns (rather than fully draining) to allow for expansion. A video tutorial is available on the Splash YouTube channel.

What accessories and replacement parts are available?

Replacement parts (gaskets, hoses, liners, legs, and more) and accessories (volleyball net, towel holder, Autovac, solar covers, winter covers, fountains, solar lights, maintenance kits, drink holders, and others) are available on the Splash website. Contact Splash if you need help locating a specific item.

5. Warranty, Support & Made in USA

What is the warranty on a Splash Superpool?

Splash offers a 5-year limited, pro-rated warranty. It applies to the original purchaser and requires registration within 30 days of purchase on the Splash website. Full details are available on the Warranty page.

Where are Splash Superpools made?

Splash Superpools are manufactured in North Little Rock, Arkansas.

How does Splash handle warranty claims?

Contact the Splash office. Claims are handled by the warranty team, with an average turnaround of about two weeks.

Is customer support available directly from the factory?

Yes. Customer service is available by phone or email Monday through Friday and works closely with the warehouse and production team.

6. Safety Features

What safety features do Splash Superpools include?

Key design features include untied corners that allow the walls to flex and absorb energy, and a Splash ladder that folds up and locks to help deter unsupervised access by small children. Adult supervision is always required.

Are Splash pools safe for children and families?

Splash Superpools are commonly used by families. The locking ladder and flexible-wall design support safer use when combined with proper adult supervision. Many owners report using the same pool across multiple generations.

7. Comparisons & Value

Splash Superpool vs. Intex – which is better?

Intex and similar big-box pools are generally lower-cost options suited to short-term or seasonal use. Splash Superpools are built for longer service life and higher durability, making them a different category of product. A detailed comparison is available on the Splash blog.

Splash soft-sided pools vs. traditional sheet-metal above-ground pools – which offers better value?

Traditional sheet-metal pools often require liner replacement every few years and can face structural issues over time. Splash soft-sided Superpools are designed to avoid frequent liner replacement and offer a different ownership cost profile. A full comparison is available on the Splash blog.

Splash Superpool vs. in-ground pool – when does each make sense?

In-ground pools offer a permanent, custom aesthetic but involve higher cost, more complex installation, permits, and potential impacts on insurance and property. Splash Superpools provide a lower-cost, faster-to-install, and portable alternative that can be decked or landscaped for a more integrated look. A detailed comparison is available on the Splash blog.

Why do Splash pools cost more upfront than many big-box above-ground pools?

Most big-box above-ground pools are designed for short-term seasonal use. Splash Superpools are built for multi-year durability, which is reflected in the higher initial price and longer expected service life.

8. Buying, Shipping & Logistics

Where can I buy a Splash Superpool and what does a typical kit include?

Splash Superpools are available directly on the Splash website. A typical full kit includes the liner, structure, plumbing, ladder, fittings, pump, and filter. A pool-only option (liner, structure, ladder, and plumbing) is also available without the pump and filter.

Do you ship nationwide? How does shipping work?

Yes. Splash ships nationwide and offers free shipping to the lower 48 states. Orders are typically delivered by truck within 5–7 business days unless an item is on backorder. The shipping company contacts the customer to schedule delivery.

Is financing available?

Yes. Splash offers an in-house financing program with no credit check and no interest. It requires a $500 initial payment to reserve the pool, followed by additional $500 payments on the customer’s schedule (up to 18 months). The pool ships after the final payment. A 10% cancellation fee on the amount paid applies if the program is cancelled early.